FAQs
I sold something. Where is my gain?
Check if order has been executed/fulfilled
Check SMR Firefly because the tokens will not be displayed on Soonaverse anymore
Possibly multiple wallets or CEX/DEX wallet
Is there a chance you confused the buy and sell?
My transaction never arrived...
Make sure to not set an expiration time
Make sure to gift deposit (if one has this option in the Firefly popup)
No general answer for all. Payment issue on GitHub (https://github.com/soonaverse/soonaverse-dao/issues/new/choose) or investigation via community-support channel in the Soonaverse Discord.
Error says I need to verify my address but I already have a verified address...
Trading with SMR requires a Shimmer capable wallet like Shimmer Firefly or TanglePay that also must be verified like your IOTA wallet. Verify an SMR capable address and try again. More details on this process can be found here: Verifying your Wallets.
Are all tokens available to trade in the US and Canada?
Only IOTA, SMR, and tokens that have submitted a valid legal opinion stating they are not a security are tradable in the US and Canada.
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